Candidate Charter

As a specialist recruitment consultancy, our business is only as strong as our people. We rely on finding the very best people for our clients by developing excellent relationships with our candidates and ensuring that we fully understand the specific markets in which we operate. To attract the highest calibre candidates, we make the following promises to you:

• Provide a highly professional, constructive and honest service
• Adhere fully to all relevant legislative requirements including GDPR, Gender, Race, Age and Disability discrimination policies and respect diversity
• We will follow the REC Institute of Professional Recruiters Code of Ethics and Professional Conduct
• Respond as swiftly as possible to your applications
• Make every effort to understand your requirements
• We will not waste your time. We will tell you if we do not currently have any suitable roles
• Advise you, but respect your ultimate right to decide which roles are right for you
• Treat you with respect, courtesy and integrity at all times
• Gain your permission prior to sending your details to any potential employers
• We will give comprehensive information and interview briefings for all our job roles including company overview, job descriptions, salary/rate details, location, skill requirements/person specifications etc.
• Provide you with updates throughout the recruitment process
• Provide interview feedback wherever possible and to pursue clients for this on your behalf
• We will only request documentation as necessitated by legal requirements or by the specific processes mandated by the clients we introduce you to
• Guide you through the offer process without applying pressure
• We will always treat your personal data with the utmost confidentiality and care
• Deal with any queries in a professional and timely manner
• We will work towards improving our services wherever possible.

What we would expect from you, as a candidate:

• Maintain good communication throughout the recruitment process, keeping us up to date regarding your personal circumstances including updated CV, contact and location details.
• To attend interviews arranged by us on behalf of clients or if unable to attend, let us know as soon as is conveniently possible.
• Provide feedback throughout the recruitment process even if you think it’s something we won’t want to hear.